Effective Date: 05-05-2025
Welcome to www.ogstar.in, operated by OG Start, a brand managed by SPPL (Super Plastronics Pvt. Ltd.).

Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website and services. By accessing or using the website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

a) Personal Information

• Name, contact number, address, email ID
• Billing and shipping information
• Any details provided during warranty registration, product inquiries, or customer service communication

b) Non-Personal Information

• IP address, browser type, device information
• Pages visited, time spent, and browsing patterns on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Provide product support and warranty services
• Communicate order status, promotional offers, and brand updates
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your data with:

• Trusted third-party service providers (e.g., logistics partners, payment gateways, CRM and analytics tools)
• Legal authorities, if required by law or in good faith to comply with legal obligations or protect rights and safety

All third-party partners are bound by strict confidentiality agreements and are only permitted to use your information for specific, agreed-upon purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request to:

• Access or correct your personal data
• Withdraw consent for marketing communication
• Request deletion of your data (subject to legal and operational obligations)

To exercise these rights, please contact us at info@ogstar.in.

6. Cookies and Tracking

We use cookies to enhance your browsing experience, track user behavior, and personalize content. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before interacting with them.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

📧 Email: consumercare@ogstar.in
🌐 Website: www.ogstar.in
🏢 Registered Office: S-24, Pocket S, Okhla Phase II, Okhla Industrial Estate, New Delhi – 110020, India