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Welcome to www.ogstar.in (“Website”), owned and operated by OG Start, a brand managed by Super Plastronics Pvt. Ltd. (SPPL), located at S-24, Pocket S, Okhla Phase II, Okhla Industrial Estate, New Delhi – 110020, India.

By accessing or using this website, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using the services offered by OG Start.

1. Acceptance of Terms

By visiting, browsing, registering, or purchasing from www.ogstar.in, you agree to these Terms and Conditions, including any additional guidelines, policies, or future modifications. If you do not agree with any part of these Terms, please do not use this website.

2. Eligibility

You must be at least 18 years of age to access and use this website. By using the site, you represent that you are legally competent to enter into a binding contract.

3. Products and Orders

• All products listed on the website are subject to availability.
• OG Start reserves the right to modify or discontinue any product at any time without prior notice.
• Prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Orders will be confirmed only upon successful payment and verification of your information.

4. Payment

We accept payments via secure third-party gateways such as credit/debit cards, UPI, net banking, and other approved methods. OG Start is not liable for any payment issues arising from third-party platforms.

5. Shipping and Delivery

• We deliver across most PIN codes in India. Shipping timelines may vary by location and product availability.
• Estimated delivery dates are indicative and not guaranteed.
• OG Start is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy. You may request a return or cancellation as per the policy guidelines published on the website.

7. Warranty and Service

All products sold through OG Start are covered under a limited manufacturer’s warranty as stated on the product page or warranty card. Service requests must follow the support process defined by our customer service team.

8. Intellectual Property

All content on this website, including logos, images, product designs, text, videos, and software, is the intellectual property of OG Start or its licensors. Unauthorized use, copying, or distribution is strictly prohibited.

9. Limitation of Liability

OG Start shall not be held liable for:

• Any indirect, incidental, or consequential damages.
• Losses arising from product misuse, installation errors, or non-compliance with usage instructions.
• Delays or failure in performance caused by events beyond our control (force majeure).

10. User Conduct

By using the website, you agree not to:

• Violate any applicable laws or regulations.
• Interfere with the security, functionality, or performance of the website.
• Attempt unauthorized access to data or systems.
• Submit false or misleading information.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your data.

12. Termination

OG Start reserves the right to suspend or terminate your access to the website at its sole discretion, without notice, if you violate these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi.

14. Changes to Terms

OG Start reserves the right to update or revise these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the new Terms.

15. Contact Us

For any questions or concerns regarding these Terms, please reach out to:

📧 Email: consumercare@ogstar.in
🌐 Website: www.ogstar.in
🏢 Office Address: S-24, Pocket S, Okhla Phase II, Okhla Industrial Estate, New Delhi – 110020, India