OG Star Appliances Warranty Coverage

OG Star Washing Machines

• Semi-Automatic Washing Machines: 2 Years Comprehensive Warranty and 5 Years Warranty on Motor
• Fully Automatic Washing Machines: 2 Years Comprehensive Warranty and 5 Years Warranty on Motor
• Washers: 1 Year Comprehensive Warranty and 5 Years Warranty on Motor

Note: A fixed service charge will apply from the 2nd visit onwards by our service team.

OG Star Coolers

Warranty Coverage

• Covered: All Electrical Components and Manufacturing Defects
• Not Covered: Plastic Parts, any damages due to mishandling or improper storage, running the appliance in an improper electric condition, chipping, peeling, or dents

Warranty Service Type

On-site Domestic Warranty: 1 Year

Important Warranty Exclusions

• Drum is not covered under warranty under any condition. Customers will need to pay for replacements.
• Plastic parts are not covered under warranty. Customers will need to pay for replacements.
• Defects arising out of faulty or defective materials or workmanship are covered, including parts and labor costs.
• Products purchased from unauthorized sellers are not entitled to warranty services.
• Damage resulting from burning, misuse, or physical impact is not covered under the warranty.

Note: A fixed service charge will apply from the 2nd visit onwards by our service team.